Joe,

Your service has been wonderful! The most attentive rep I know.
Thank you, again, for the information. And yes, it is quite a relief to see the check as it will pay the bills that are rolling in and I am happy to not be dipping into savings!

Best,
Maria

Hello Joe,

I hope this note reaches you well. I really appreciate all the effort with helping me with everything regarding my accident. You do not know how helpful it has been with your support and I truly hope you continue to do so for other people especially my family and friends. Thanks for everything and please keep up the good work.
Thanks
Junior

Junior James
Office of Information Technologies
Nova Southeastern University
Ph# 954.262.8877
Fax# 954.262.3854
Email: enael@nsu.nova.edu

Hi Joe!  Hope you are well!

It was an absolute pleasure working with you!  I don’t see how there could be any other person as caring and informative as you! 

Please let me know if any sort of recommendation letter would be helpful in any way!  I would be delighted to “help spread the word” about what an incredible job you do!

Take care!

Sincerely,

Meghan E. Decker
Finance/HR Support
Care Center for Mental Health
1205 Fourth Street
Key West, FL  33040
305-292-6843 Ext # 229
Meghan.Decker@Care-Center.org

Dear Joe,

Hi... I wanted to say, "Thank you!" I was refered to you by a friend and didn't know a thing about getting health insurance for myself. You walked me through all the steps, explained everything in such a simple way and make me feel so at ease. Thanks again for your wonderful service!

Sincerely,

Paulina

Dear Joe,

I am happy to say that I am successfully recuperating from surgery with the help of fine surgeons and your assistance to relieve my stress and provide extra care. In all the years I have carried insurance I never even considered adding any supplementary policy of any kind.  One was enough to pay for, to determine what was covered, to fill out paper work and to then argue about what codes were correct between the doctor, the insurance company and the hospital and to try to find that everyone in the process was in network.

My husband and I are at different work places.  We were both approached by Aflac at the same time to enroll.  He was ignoring it.  I, on the other hand,  kept being drawn to your promotional email and decided to call.  I printed out one page with one name and one number…how easy.  Finally, got around to it. And, to my surprise you answered.  No one to take a message and put me on the bottom of a pile, no one to sound like they had better things to do, no one trying to sell me a used car…I got the one and only true, honest Joe Evans.  You not only explained, without pushing, all the available benefits, but you also explained how we could combine things  to get the most for the best amount if my husband also invested in his plan.  This would not even be to your advantage; however, as I would come to know you were trying to watch out for us first.  My husband and I both used your advice and purchased what we thought we could afford.  I had no idea I would ever need to use this coverage.  That was about October of 2006.  In March of 2007, I needed unexpected surgery.  In the process of getting my primary insurance coverage clarified, which was a nightmare, I called you.  You weren’t hard to find, since you had been checking on us periodically anyway.  You immediately informed me of the calculated amount I would receive based on my policy, my husband’s policy, the type of surgery, the number of days in the hospital, and the time I would be absent from work.  That’s all I wanted from my primary, so I would know how much in debt I would be, but that is unheard of and you can’t reach a human being that cares or knows. 

I will be forever grateful for your taking us under your wing, or is that the Aflac duck wing (?), to research my husband’s policy and do all that needed to be done  for our benefits to reach us in a timely and efficient, correct manner.  You were amazing.  We had so little to do and you guided us all the way, double checking the amounts we were to expect and then calling to tell us when they would arrive and following up to confirm that we had received what we were due.  My husband is not fortunate enough to have his Aflac representative as caring, compassionate, and professional as you are.  In fact, I have not heard of anyone who has someone like you to be their liaison between Aflac and the clients.  Relatives, friends, and co-workers have visited during my 5 weeks of recovery and none of them can believe the attention and availability you afforded me.  I have spoken to many of your clients and have found that you are a hero to all of us.  You have made certain that we know as closely as possible what we would be receiving and we could then plan to apply it to our deductible or co-pays or use it for groceries, extra nursing or child care.  We would never have purchased Aflac coverage had it not been for the time you took to educate us and tailor a plan.  My husband has to this day not heard from his representative.  We, essentially, bought the trust we have in you as our benefit.  You are a true asset to Aflac and to your clients.  We now mention Aflac to everyone we know, because of you.  May all your hard work and dedication be returned to you many times over.

With sincere admiration and gratitude,

Suellen H. Fardelmann
Director, Women’s Resource Institute
Health Professions Divisions
Nova Southeastern University
954.262.8451

PS  I would be proud to refer you to any individual or company.  Incorporating you into their benefit plan would be the best decision they could make for their employees.

Dear Joe,

I want to thank you for the time and effort that you dedicate to my claims.  I can't think of the last time that I submitted something to a company and received this type quick turnaround.  You truly make me feel like I am your only client; that means a lot to my family and I.

Thanks for your continuing help,

The Padro Family

Dear Joe,

Once again I would like to thank you for the promptness and support that you have given my recent claim.  You have always been professional and easily accessible whenever I have needed your help. Your promptness and attention to detail is an asset to your organization.

Thanks again for all of your help!

Sincerely,

Lenny Gordon
Operations Manager

A Letter to Aflac's Worlwide Headquarters - Columbus, GA 31999

Dear Sir or Madam:

I am writing to let you know of the exemplary service I received from what I consider to be one of your most valuable representatives, Joe Evans, South Florida District Sales Coordinator. As an employee of Global Response (National Call Center), I have had a policy with your company for 4 years now. I have never had a claim, and I fear, have not yet sent in a wellness benefit due to lack of time or effort on my part. However when I had a bad injury, to my right knee, I needed your services for the first time. I had seen Joe in the hallways, at my place of work, during these many years, helping other employees, but had never had to utilize his expertise. Claim forms, this or that paperwork, he walked me through it with the greatest of ease. I had many questions, before, during, and after my surgery, and Joe took whatever time was needed to answer what I asked completely, and made a very uncomfortable time for me a lot easier. Just like in your commercials! I will try to do better with my wellness benefits this year, but would be remiss not to commend to your attention someone who represents your company so well.

Yours truly,

Michele Blair

Dear Joe,

Just a quick "thank you" to let you know how much I appreiciate what you have done to assist me over the past year with your kindness & patience with everything from filling out the paper work correctly to receiving my benefits in a timely manner.

Thank you so much,

Vicky Z.

To Whom It May Concern:

I would first like to say that Joe Evans is one of the nicest, most professional individuals I have had the pleasure of meeting.

When I first approached him about assisting me in getting a health insurance policy for my daughter, I was a little hesitant.I thought he would have me doing most of  the “leg work” and tracking down of all of these insurance companies.  This was definitely not the case.

Joe was most helpful in advising me as to what insurance company would be able to give me the most “reasonable” insurance rates.

I had a problem arise and Joe even called me from out of town when he was on vacation.  Not many agents would do that.

He went above and beyond the expected.

Today most insurance agents are not willing to do that little extra for a client; especially for such a small policy.  State Farm has nothing on Joe.

“Like a Good Neighbor, Joe you were there!!!”  Thanks again for all your help.  My daughter and I appreciate all you have done.

Becky Aloi - Executive Assistant to Vice President for Finance

Nova Southeastern University - (954) 262-5290 - aloi@nsu.nova.edu

Dear Joe,

Happy New Year! I hope that 2007 proves to be a great year for you and your family.

I really want to thank you for all of your assistance. From day one, you have proven to be a sharp business person whom I can count on for answers and service. You have always been extremely assistive and prompt with returning phone calls and emails. Thank you for your help with my questions and recent claim. I received my claim check just days after all of the medical bills started to hit the mailbox!

Thank you again.

Sincerely,

Jennifer Q. Nottingham

Hi Joe ~

I just wanted to take this time to thank you for everything you have done to help me with my health insurance needs.  Sometimes it is funny how you come across people.  I had called AFLAC with some questions regarding my current coverage with them and they put me in touch with you.  Not only did you take care of the issues I was having with AFLAC, you also got me hooked up with my dental coverage and now my health coverage.  You answered every question I had with ease.  I always felt comfortable asking you the tough questions because even if you didn’t know an answer at the time I asked it, I knew you would diligently research until you came up with a solution.  More people in today’s society should be like you.  The world is a better place with you on it.  Again, thank you for everything.

Sincerely,

Catherine Fitzpatrick

Hello Joe,

I want to take this opportunity to express my satisfaction with you as a person and a professional. As an insurance agent, I was very surprised to have noticed your extended efforts and understanding in processing my claims. You were very courteous, professional, and exhibited extraordinary organizational skills with exceptional attention to detail in every way possible. Your positive spirit and proficiency also demonstrates your commitment through your dedicated efforts. What I liked best was your availability; it has taken days to contact prior agents of other companies, while you were readily available to assist me. Without hesitation, I would most certainly recommend your services to anyone; your help is greatly appreciated!

Thankfully,

Cloen ……

Cloen Beckford - Fischler School of Education and Human Services (FSEHS) Office of Enrollment Services - Registration Department
1750 NE 167th Street
North Miami Beach, FL 33162
(954) 262-8500
(800) 986-3223 x 1558

Dear Joe,

This note of appreciation is a follow up to my disability claim as I know your dedication tremendously helped out with the final results. I give you an A+ in personal attention and following through on a claim from beginning to end.

Thank you again.

Sincerely,

Susan & Steve Brock

Dear Joe,

I would like to thank you for the stellar way you have treated my youngest daughter's claim. I remember, during open enrollment, you sat down with me as if I was family, explained everything in such clear terms & expressed what plan was right for my daughters & I. You have been there every step of the way during our claim's process; which you made so easy. My daughter, Candice, & I can't praise you enough. You're caring professionalism is to be commended.

Yours Truly,

Dear Joe,

I cannot thank you enough for the professional way you have handled my claim. Not only were you right there when I needed you most, you were kind enough to understand how much pain I was in and helped me along with the process. I never imagined that I would get such special treatment from an insurance agent. Usually they put you on hold and then make you fill out a thousand forms. You were nice enough to return my calls ASAP and help me with the forms. I still can't believe that you called me the other day just to see how my neck was doing. If you ever need a recommendation,please do not hesitate to use my name. As for me,when I get back to work I will tell all my co-workers what a great guy you are!

Gratefully yours,

Judy Doktor Phd

Evans Financial is the best company to deal with, I always receive a call or email within 24 hours of when I contact them. My claims are always taken care of without hassle and they are the friendliest in the business. I would recommend anyone to become a member of the Evans Financial Family!

Thanks,

John W. Lewis
Admissions Manager

ljohn@huizenga.nova.edu

H. Wayne Huizenga School of Business and Entrepreneurship
3301 College Avenue
Fort Lauderdale, FL 33314
(954) 262-5000 ext. 5072
(800) 672-7223
Fax (954) 262- 3822

Dear Joe:

Just a few lines to thank you…for all your help on my recent disability claim.

I not only experienced wonderful service with excellent care from you, but my claim was paid in such a short time that I was so delighted when I received the check in the mail. Quite simply, you have handled my needs with personalized care & I wish to "thank you," for doing so. Your professionalism & caring thought is something rarely seen these days in the business world.

I will be happy to recommend you, and the services you provide, to all my colleagues. You are second to none!

Thank you again for a wonderful & painless claims experience. My sincere regards to you.

Yours truly,

Ron Gatto - President of Broward Casting Foundry, Inc.